How do I confirm my fax was sent? Will my fax still go through if I receive an ink expended or other error during transmission? How do I add a delay when I fax to an International number? How do I clear the fax header on my product? How do I restore my original fax settings? I can send a fax but can't receive one. How many pages can I store in the fax memory? Can I use digital voicemail with my fax? The fax header gets cut off when I send a fax.
I cannot access the fax settings on my product's control panel. Image Quality or Appearance. Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan. Select the questions to view the answers Can my product still print if an ink cartridge is expended or not installed?
Which ink cartridges should I use with my product? The color ink cartridge is expended even though I print in black only. Why does this happen? I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal? How do I know when an ink cartridge needs to be replaced?
How long should an ink cartridge remain in my product if it's not used often? Can the product still send and receive a fax if an ink cartridge is expended or not installed? Paper or Media. Select the questions to view the answers I'm having paper feed problems. Does the type of paper I use really make a difference? How should I load envelopes? What kind of paper gives the best results for high quality printing? How do I know which paper or media type to select in my product's driver?
Can I print on vellum paper? Can I print on sheet labels? Ink smears when I print envelopes. Can I use hole-punched paper with my product? Heavy coated or thick paper does not load correctly or loads skewed. Print Quality or Appearance. Select the questions to view the answers My printout is blurry or smeared. The quality of my printed output is unacceptable. My printout has incorrect margins. My printout has incorrect or missing colors.
My printout contains garbled characters when I print from Windows or my Mac. My printout looks inverted, as if viewed in a mirror. My printout is grainy when I print from any application. My printout has a slight slant. My product's Fix Red-Eye setting does not fix the red eye in my photo. How do I reduce the appearance of red eyes in my photos? Web pages don't print the way they appear on my monitor.
More Info. Learn More. Authorized Service Centers Find Epson's service centers and obtain official support for your products. Compatible systems :. Installation instructions: Double-click to create a disk image on your desktop. This file applies to numerous Epson products and may be compatible with operating systems that your model is not. Installation instructions: Double-clicking this file creates a disk image on your desktop. To scan using the product's control panel, you must also download and install the Event Manager Utility after installing this file.
This file contains Document Capture v1. Document Capture digitizes paper documents and is compatible with all common Document Management Systems and cloud storage repositories.
See our video overview of this software. Installation instructions : Download the file. Double-clicking this file creates a disk image on your desktop. This file contains the Epson Uninstaller Utility v1. This file contains the EpsonNet Config Utility v4. EpsonNet Config is a configuration utility for administrators to configure the network interface. This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty. Mail : Epson America, Inc. Epson WorkForce DS Service Locator.
Downloads not available on mobile devices. Description : This file contains everything you need to use your WorkForce DS, plus the Epson Software Update utility, which allows you to update Epson software as well as download 3rd party applications. Compatible systems : macOS ICA Scanner Driver v5. Document Capture v1. Epson iPrint App for Android.
Description : Epson iPrint makes printing easy and convenient whether your printer is in the next room or across the world. Epson iPrint App for iOS. Top FAQs. Select the questions to view the answers I see the message Printer is Offline when I try to print with a wireless Wi-Fi connection in Windows.
What should I do? I replaced an ink cartridge and my product shows that the same ink cartridge is expended. How do I print double-sided? My product is printing blank pages from Windows or my Mac. My printout has lines running through it.
I was able to print from Windows before with a wireless connection, but now I can't. How do I change the ink cartridges? Can my product still print if an ink cartridge is expended or not installed? Cloud or Mobile. Select the questions to view the answers Where can I find information about Epson iPrint app?
Copy or Print. How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order? Printing is slow. How do I print a borderless photo from Windows or my Mac? Can I print on transparencies? How do I restore the colors in faded photos? How do I use the control panel buttons to copy a document or photo? Printing and scanning seems slow on my product when I use a wireless connection router or access point.
Can I temporarily print from my computer with black ink when color ink is expended? I can print wirelessly to my product on my home network, but I can't print when I connect the same computer to a VPN virtual private network.
Does OS X support manual duplex printing with my product? Error Messages or Lights. I see the message Installation Failed or Installation could not be completed due to the following error: 0x11 when I install my product software.
I see the message Cannot connect to Internet in Windows 8. How do I create a header for my faxes? What are speed dial and group lists and how do I create them for my fax numbers? How do I print faxes stored in the fax memory when the product has an expended ink cartridge?
How do I send a fax? I'm having trouble sending or receiving faxes. How do I use an answering machine with my fax? How do I change the baud rate on my fax? Will I lose faxes stored in the fax memory if the product is turned off? Can I use a pre-paid calling card to send a fax?
My product is unable to receive faxes after I changed the number of rings to answer, V. When I send a hand-written fax, the recipient can't read the fax content. How do I confirm my fax was sent? Will my fax still go through if I receive an ink expended or other error during transmission? How do I add a delay when I fax to an International number?
How do I clear the fax header on my product? How do I restore my original fax settings? I can send a fax but can't receive one. How many pages can I store in the fax memory? Can I use digital voicemail with my fax? The fax header gets cut off when I send a fax. I cannot access the fax settings on my product's control panel. Image Quality or Appearance.
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